Reduce Friction, Increase Happiness

Brenden Mulligan, entrepreneur:

There has been a reoccurring theme on my mind recently… It revolves around the goal of reducing friction.

Reduced friction in a product leads to less user frustration, high conversion, and overall user happiness. I’d like to use a few examples to illustrate what I mean.

I’m sure that “reducing the friction” involved in using IT and Security tools increases adoption and increases the effectiveness of the tool.  Do you have any good examples to share?

via Reduce Friction, Increase Happiness | TechCrunch.

What’s new in iOS 5

Since I am an iPhone user, articles like this are of great interest to me.  I would love to see comments from anyone who has done the upgrade…

Start here to learn the most useful new features and enhancements for your iPad or iPhone

iOS 5 has been out for a day now, and if you have a compatible iPhone, iPod Touch, or iPad, you’re probably still trying to get familiar with it… But if you want the quick summary of what’s new in iOS 5, read on.

via http://www.networkworld.com/news/2011/101311-whats-new-in-ios-5-251925.html.

Google hacking 2011

An interview with Johnny Long, “regarded as a leading authority on Google hacking. Between his speaking engagements and returning to Uganda, Long found time to straighten out my misperceptions”.

via Google hacking: It’s all about the dorks | TechRepublic.

Microsoft falsely labels Chrome as malware

“Wow, that’s certainly one way to win the browser war,” said Andrew Storms, director of security operations at nCircle Security, over on Network World.

Google has released a new version of Chrome after Microsofts antivirus software flagged the browser as malware and removed it from about 3,000 peoples computers on Friday.

Microsoft apologized for the problem and updated its virus definition file to correct the false-positive problem, according to a post from Ryan Naraine at ZDNet.

“…perhaps Microsoft should have included Google, not just its customers, in its apology”.

via Microsoft falsely labels Chrome as malware | Security – CNET News.

Romance scams plague UK: 200,000 victims

Research out of the UK today says that perhaps as many as 200,00 people in that country have been victims of online romance scams and the same study says over 1 million people personally know someone who has been scammed by one of these heartless fraudsters.

The online research was conducted by the UK’s University of Leicester found that 52% of people surveyed online had heard of the online romance scam when it was explained to them and that one in every 50 online adults know someone personally who had fallen victim to it. The results confirm the law enforcement belief that this type of crime is often not reported by those affected, in many cases due to embarrassment at having been duped, or through a continuing hope that there will eventually be a genuine romance, the study found.

According to the FBI’s IC3, scammers use poetry, flowers, and other gifts to reel in victims, the entire time declaring their “undying love.” These criminals also use stories of severe life circumstances, tragedies, deaths in the family, injuries to themselves, or other hardships to keep their victims concerned and involved in their schemes. Scammers also ask victims to send money to help overcome a financial situation they claim to be experiencing. These are all lies intended to take money from unsuspecting victims, the IC3 says.

The romance scam is particularly cruel in that perpetrators spend long periods of time grooming their victims, working out their vulnerabilities and when the time is right to ask for money…

via Layer 8: Romance scams plague UK: 200,000 victims?.

Faster than light?

A meeting at Cern, the world’s largest physics lab, has addressed results that suggest subatomic particles have gone faster than the speed of light.

The team has published its work so other scientists can determine if the approach contains any mistakes.

If it does not, one of the pillars of modern science will come tumbling down.

via BBC News – Speed-of-light results under scrutiny at Cern.

Use new Facebook features to separate personal from professional

Click for article.